About the Client
Our client is a semi government agency and from nuclear waste management industry. The client had over 300 employees and needed an efficient and reliable way to access their users’ IT systems and manage their user accounts.
The client had to manage user accounts and gain access to their IT systems. These were just a few of the challenges that the client faced.
Manual user management: Our client used a spreadsheet-based, manual system to manage user accounts and gain access to their IT systems. It took time for our clients, and they found it challenging to maintain the user accounts and make updates in a timely fashion.
No centralized management system: The client didn’t have a centralized system to manage user accounts or access. This made it difficult for them to enforce consistent policies across the organization. It took a lot of work to ensure that only authorized users had the necessary resources.
Limited visibility of users: The client’s manual system to manage user accounts needed to provide detailed visibility into who had what access. Therefore, it took a lot of work for the client to audit and monitor user access and identify security risks.
To address these issues, the client implemented an Active Directory (AD) system to manage user accounts and gain access to their IT systems. However, they reached out to us for better support and expert guidance on optimizing their AD system.
How did we better implement and optimize our client’s system?
A core focus on requirements: Every business has its set of requirements and preferences, which is critical to understand before starting to work on its project. Keeping this in mind, we worked closely with our client to design and implement their AD system. Our focus was primarily on their unique infrastructure.
Migration: The next step we focused on while helping our client implement their system was the easy and reliable migration. For this, we migrated our client’s user accounts and access control to the AD system. Also, we established controls and policies to ensure the IT resources are accessible securely and efficiently.
Training and support: Next, it was essential to help our client’s team know how to use and manage their new AD system. It was necessary for the successful operation of the client’s company. For this, we provided support and training to the IT team. Our training was focused on helping them to speed up with their new AD system. We also provided support and maintenance to ensure the AD system was stable and optimal.
Implementing the new AD system for our client introduced many benefits to their company. Our partnership in support and optimization helped our client point out a clear difference in their performance within the company and outside.
Some of the key benefits include:
Increased efficiency: Our client can now access their IT systems and manage user accounts more efficiently, thanks to their AD system. They can quickly create and update user accounts and enforce consistent policies across the organization. They can now save significant time and effort, allowing them to concentrate on the core aspects of their business.
Security improvements: Our implementation of AD systems for our clients provided them with improved security. Our client can now get a detailed view of user accounts and access and can take the necessary steps to reduce security risks. This reduced the risk of unauthorized access to sensitive data and other resources.
Improved user experience: Client employees now have more access to the resources they need quickly and easily, thanks to their AD system. Our client’s employees are now more comfortable with their new IT systems; they work comfortably and create a positive work environment.
To sum up, our client got a lot of benefits from our optimization services and implementation of AD systems. The client can now manage user accounts more effectively and efficiently and access their IT systems with greater security and efficiency.
Transpire is a global IT consulting company with more than 15 years of experience providing businesses with digital solutions and a roadmap for digital transformation. We offer system optimization and implementation services for manufacturing industries. Our services and continual support help companies get a competitive edge and boost their success.